We promise to always do our very best for our clients no matter what.

We are guided by the highest standards of honesty, integrity and professionalism so you can be sure that our recommendations will help you make the best choice of coverage for your unique circumstances, in the right amount and a price that fits your budget.

“We are your neighbor.”

A service agency, Coastal Family Insurance is owned and operated by Richard Penrose. We will take the time to explain and answer all of your questions. If we do not know the answer, we will find the answer. We strive to help our clients obtain the best possible insurance coverage at the best possible price. We will always do our very best for you our client. We take pride in educating our clients so they understand what they are paying for. Line by Line you will know what you have purchased. We’ll get to know you and your family’s needs or your small business and recommend a coverage strategy to fit both your budget and the coverage’s you need. We do not use elaborate tactics or make false statements to trick you into a purchase. We shoot straight every time! People deserve honesty.

It is the policy of Coastal Family Insurance to ensure equal opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.

Coastal Family Insurance is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security (including the HITECH Act and the Omnibus Rule of 2013). Coastal Family Insurance has implemented policies, processes, and procedures designed to ensure compliance with Federal and State information security laws, regulations, and rules, and monitors ongoing compliance efforts and maintains various reporting mechanisms that are required by law or requested by its customers. Coastal Family Insurance recognizes that it is a key business partner with its customers and will continue to provide all of its various programs and services in accordance with the relevant requirements of all state and federal laws and regulations, including, as applicable, HIPAA.